The Western Power Integrity Hotline is an externally run, confidential and secure service to receive information relating to alleged fraudulent or corrupt conduct by Western Power staff and/or contractors. It supports our business principles and values.

Any misconduct, including bullying, harassment, alleged fraudulent or corrupt activities by Western Power staff and/or its contractors in the performance of Western Power activities. This may include:

• Bullying, harassment or sexual harassment performed by or directed towards a Western Power employee, contractor or other stakeholder
• Misuse and/or stealing of Western Power funds, resources or property
• False reporting
• Awarding a contract of work to an external contractor for a personal advantage
• Failing to bill clients for goods and services provided
• Suppliers charging for goods and services that are incomplete or not delivered
• Supplying confidential information to external parties
  (e.g. cash ‘kickback’ or unauthorised preferential treatment)

Stopline is an Australian company which specialises in providing integrity/whistleblowing services. It has been operating for over a decade and assists listed and private companies, local, state and Commonwealth public sector bodies and not-for-profit organisations. Further details are available at www.stopline.com.au

No. Your call or disclosure to Stopline can be totally anonymous if you wish and in that case Stopline staff will not ask for any personal identifying details. If your disclosure is confidential, your details may be provided to the Senior Forensic Advisory Specialist at Western Power. If you choose to remain anonymous, Stopline will issue a confidential reference and password should you wish to seek the status of your disclosure at some later date. Some legislation (e.g. Corporations Act in Australia) will only provide legislative protection if the caller identifies themselves. Stopline can assist further at the time of contact.

Allegations of, suspected fraudulent or corrupt conduct received by Stopline via telephone, email, online, facsimile or mail, will be independently collated and assessed by trained staff and then provided to Western Power’s Disclosure Officer, the Senior Forensic Advisory Specialist for review and action.

Sexual harassment reports will be provided to authorised members of Western Power’s Human Resources, SEQT Operations and Forensic Advisory Team for review and action. If there is anyone within these teams that is involved in your report and you do not want them to see your disclosure, you will have the opportunity to specify their name on the report form.

A person within Western Power is responsible for ensuring all information received relating to fraudulent or corrupt conduct are handled appropriately. They’re responsible for Western Power’s role in managing disclosures and the contact point for Stopline. This person at Western Power is the Senior Forensic Advisory Specialist, within Legal and Governance.

You can contact the Stopline when you have knowledge of any unlawful, unethical, fraudulent or corrupt conduct by an employee and/or contractor or any person.

You can call Stopline on 1300 30 45 50 (in Australia) 24 hours a day, 7 days a week.  A Stopline investigator will answer your call during business hours (0800 – 1800 Mon – Fri AEST).  Any messages left with our overnight team will be responded to within one working day. You can also send your disclosure via the internet (this website), email, or mail.

Stopline’s professional staff have experience in assessing whether calls are authentic. The Senior Forensic Advisory Specialist generally will decline to investigate a matter if satisfied the disclosure is trivial, frivolous or vexatious.

Yes. If you give your details, then the Senior Forensic Advisory Specialist will contact you to discuss whether you want to be kept informed as to the outcome of the investigation. Without your details, we will be unable to share the outcomes of the investigation with you unless you initiate contact to receive feedback.

You can find more information about the Code of Conduct and related policies on Western Power’s intranet here: Code of Conduct Grid Page.

Stopline is not meant to replace normal means of addressing any concerns about safety breaches. Please report safety, health or environment incidents on Western Power’s Incident Hotline 1300 225 597 or online via Guardian.